Tsars Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Tsars Casino services. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.

Tsars Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (No. ALSI-202503021-FI1), and a Curaçao Gaming licence (No. 8048/JAZ2015-046).

1. General terms and acceptance

These Terms & Conditions apply to your use of the Tsars Casino website, related pages, games, account functions and other available services. They form a legal agreement between you and the operator of the relevant service. If you do not accept these terms, you should not use the website or open an account.

Tsars Casino may update these terms from time to time to reflect changes to the service, applicable law, regulatory expectations, security requirements or business practices. The latest version will apply when it is published on the website, unless a different effective date is stated. You should review this page regularly. Continued use of the service after an update means that you accept the revised terms.

Additional terms may apply to specific games, payment methods, competitions, bonuses or promotional offers. Where additional terms conflict with these general terms, the specific terms will apply to the relevant activity to the extent of that conflict. You are responsible for reading those conditions before taking part.

Eligibility and lawful use

You must meet the minimum legal age and all other eligibility requirements that apply in your location before using the service. You must not access or use Tsars Casino where online gambling is unlawful or restricted. It is your responsibility to understand the laws that apply to you and to stop using the service if you are not permitted to do so.

Provide accurate, current and complete information when registering or using your account.
Use the service only for personal entertainment and not on behalf of another person.
Keep your account credentials confidential and notify the operator if you suspect unauthorised access.
Follow all game rules, payment requirements, promotional conditions and responsible gambling guidance.
Avoid using the website for unlawful activity, fraud, money laundering or any other prohibited purpose.

2. Accounts, identity and security

You may generally be permitted to hold only one personal account unless the operator expressly agrees otherwise. Accounts must be registered in your own name and must not be sold, transferred, shared or used by another person. You should choose secure login details and take reasonable steps to protect them.

Tsars Casino may need to verify your identity, age, location, payment information or source of funds. Verification can be requested when you register, deposit, withdraw, change account details or at any other time. You agree to provide information and documents that are accurate, readable and reasonably required for these checks.

If information cannot be verified, appears inconsistent or suggests that an account is being misused, access may be restricted while checks are completed. An account may also be suspended or closed where there is suspected fraud, a breach of these terms, prohibited activity or a legal or compliance reason. Any review will be handled in accordance with applicable requirements.

You must not use software, devices, scripts or other tools intended to interfere with the website, gain an unfair advantage, bypass security controls or manipulate game results. You must not introduce malicious code, attempt unauthorised access, scrape protected information or disrupt the service for other users.

Account closure and restrictions

You may request the closure of your account through the available account or support process. Account closure does not remove obligations that arose before closure, including outstanding verification or payment matters. The operator may apply account limits, suspend access or close an account where permitted by law and these terms.

3. Deposits, withdrawals and games

Available payment methods, currencies, minimums, maximums and processing conditions may be shown during the deposit or withdrawal process. You must use a payment method that belongs to you or that you are authorised to use. Payments made with another person’s card, account or financial instrument may be rejected and may lead to account checks or restrictions.

You should check the details of every transaction before confirming it. Tsars Casino may decline, reverse or delay a transaction where required for security, technical, verification, payment-provider or legal reasons. You remain responsible for any fees, taxes or charges imposed by your bank, payment provider or other third party.

Game outcomes are determined by the relevant game rules and, where applicable, randomised systems. You should read the rules, paytable and any displayed information before playing. Technical interruptions can occur. If a game or transaction is affected by a clear technical error, the operator may correct the error and take reasonable steps to restore the position that applied before it occurred.

Do not deposit money that you need for living expenses, bills or other financial commitments.
Do not attempt to withdraw funds to a payment method that is not yours or cannot be verified.
Check all transaction confirmations and report an apparent error through the available support channel.
Keep records of your account activity where you need them for your own financial or tax purposes.

Promotions and bonuses

Promotions, bonuses and other offers are subject to their own terms, including eligibility, entry requirements, expiry dates, wagering conditions, game restrictions and withdrawal rules. Only one offer may be available to a player or household where the specific promotion says so. The operator may withdraw or amend an offer where permitted, including where misuse or an error is identified.

4. Responsible gambling, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with borrowed money. Use available account controls, deposit limits, time reminders, cooling-off options or self-exclusion tools if you need help managing your play. If gambling is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling support service.

You must not use the service while impaired or encourage another person to gamble in a way that may cause harm. Tsars Casino may apply responsible gambling checks, limits or restrictions where appropriate. These measures are intended to support safer play but cannot remove all risk, and you remain responsible for your decisions.

Privacy and communications

Personal information is handled in accordance with the applicable privacy policy and privacy laws. Information may be used to provide and secure the service, verify identity, process transactions, meet legal obligations, manage responsible gambling risks and communicate about the account. You should read the privacy policy to understand how information is collected, used, stored and disclosed.

The website may contain links to third-party websites, payment providers or other services. Those services operate under their own terms and privacy practices. Tsars Casino is not responsible for content, availability or conduct outside the service, although reasonable steps may be taken to maintain website security and reliability.

Service availability and liability

The website and games may be changed, interrupted, suspended or withdrawn for maintenance, security, technical, legal or operational reasons. No guarantee is given that the service will always be available, error-free or suitable for every device or connection. You should keep your device, software and internet connection secure.

To the extent permitted by law, Tsars Casino is not responsible for loss caused by your failure to protect account details, inaccurate information supplied by you, problems with your device or network, third-party services, unlawful use of the website or events outside reasonable control. Nothing in these terms limits rights or protections that cannot lawfully be excluded under applicable Australian law.

Questions and complaints

If you have a question, notice an account issue or wish to make a complaint, use the support contact options displayed on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints will be assessed under the operator’s applicable process, and further information may be requested.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or protections that cannot be excluded.