Betting Rules

These Betting Rules explain the general conditions that apply when you use Tsars Casino to play casino games or place other available wagers. Please read them carefully before participating. By opening an account, accessing the website, or placing a bet, you confirm that you understand and agree to follow these rules, together with any applicable account terms, promotional terms, privacy information, and responsible gambling guidance.

Tsars Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (No. ALSI-202503021-FI1), and a Curaçao Gaming licence (No. 8048/JAZ2015-046).

General betting conditions

You must be legally permitted to use online gambling services in your location and must meet any applicable minimum age requirement. Tsars Casino may require you to complete identity, age, location, or account verification checks before allowing access to some or all services. You must provide information that is accurate, current, and complete, and you must update it if your circumstances change.

An account should be used only by the person to whom it is registered. You are responsible for keeping your login details, payment information, and other account credentials secure. Do not share your password or allow another person to use your account. Bets placed through your account may be treated as having been placed by you unless there is clear evidence of unauthorised access.

You must not open or use an account on behalf of another person.
You must not use false, misleading, or incomplete information.
You must not attempt to bypass age, identity, location, or security controls.
You must not use the service for unlawful activity, fraud, money laundering, or any other prohibited purpose.
You must not interfere with the website, games, software, payment systems, or other users.
You must follow the rules displayed for the relevant game or betting product before placing a wager.

Tsars Casino may refuse, cancel, suspend, or restrict a transaction or account where this is necessary for security, verification, legal, regulatory, technical, or responsible gambling reasons. Any action taken will be handled in accordance with the applicable terms and requirements.

How bets are accepted

A bet is generally accepted only when it has been successfully submitted through the website and recorded by the relevant system. Entering a stake, selecting a game, or pressing a confirmation button does not necessarily mean that a bet has been accepted. You should check the confirmation message, account history, or other available record before assuming that a wager is active.

Once a bet has been accepted, it may not be changed, cancelled, or withdrawn unless the applicable game or product rules expressly allow this. You are responsible for checking the selection, stake, play type, and any other details before confirming your wager. Tsars Casino is not responsible for mistakes made by you when entering or confirming a bet.

Game play, results, and settlement

Each game or betting product may have its own rules, including information about eligible bets, available selections, stake requirements, winning combinations, features, settlement procedures, and any applicable restrictions. Those product-specific rules form part of these Betting Rules. You should review the information shown on the relevant game page before playing.

Casino game outcomes are determined by the relevant game software or random number generation process, where applicable. Results are settled according to the published rules for that game. The displayed result, game record, and transaction history may be used to determine the outcome of a bet. In the event of a dispute, system records and other reliable technical information may be reviewed.

A winning result does not guarantee that a further bet will win.
Previous results do not affect the outcome of a future random game.
A strategy, system, pattern, or prediction cannot guarantee a particular result.
You should not place a wager based on an assumption that a game is due to pay.
Any displayed balance, result, or outcome should be checked before beginning another transaction.

If a game is interrupted by a disconnection, browser problem, device failure, or other technical event, the result may still be determined by the relevant game system. Where possible, the game may resume from the point of interruption or the transaction may be reviewed using system records. You should avoid refreshing the page repeatedly or submitting another wager until the status of the original transaction is clear.

Tsars Casino may correct an obvious error, technical fault, software malfunction, or processing mistake. This may include correcting an incorrectly displayed balance, result, stake, payment, or settlement. If an error has resulted in funds being credited incorrectly, the correction may include reversing the relevant amount, subject to applicable law and the account terms.

Void or cancelled bets

A bet may be voided or cancelled where the applicable product rules permit this, where the bet was affected by a material technical problem, where an error occurred, or where the transaction cannot be properly verified or settled. If a bet is voided, the usual outcome is that the relevant stake is returned to the account, unless a different treatment is required by the specific rules or applicable law.

Funds, payments, and account records

You must use a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks by Tsars Casino, payment providers, financial institutions, or other authorised parties. A deposit may not be available for betting until it has been successfully processed and credited to your account.

Account balances may include deposited funds, winnings, returned stakes, promotional funds, or other amounts with different rules. Where applicable, promotional funds and related winnings may be subject to separate promotional conditions. You should read those conditions before accepting or using an offer. A promotional balance must not be treated as cash until the relevant requirements have been met.

Withdrawals may require account verification and may be processed only through permitted methods. Processing can also depend on payment provider procedures, security reviews, responsible gambling checks, and applicable legal requirements. Tsars Casino does not guarantee that every payment method will be available at all times.

Check your available balance before placing a bet.
Do not place bets using funds that you cannot afford to lose.
Keep records of deposits, withdrawals, bets, and account messages.
Tell Tsars Casino promptly if you notice an unfamiliar transaction or account activity.
Do not attempt to deposit or withdraw funds using another person’s payment details.

Displayed balances and transaction histories are provided to help you monitor your account. If you believe a transaction, settlement, or balance is incorrect, raise the issue through the available support channel and provide relevant details such as the date, game, stake, and transaction reference where available. An investigation may require additional information to confirm what occurred.

Technical issues, complaints, and responsible play

You are responsible for using a suitable device, secure internet connection, supported browser, and current software when accessing the service. Internet connections and personal devices can be affected by delays, interruptions, malware, or other problems outside the control of the website. You should not continue betting if you are unsure whether a wager has been accepted or if the displayed information appears incorrect.

If you have a question or complaint about a bet, payment, game result, or account matter, contact Tsars Casino through the support options made available on the website. Explain the issue clearly and include any relevant account or transaction information. Complaints may be reviewed using account records, game logs, payment records, and other available evidence. You should retain any messages, screenshots, or references that may assist with the review.

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and decide how much time you are willing to spend. Never chase losses, borrow money to gamble, or gamble to manage stress or financial difficulty. If gambling stops being enjoyable or begins to affect your finances, relationships, work, or wellbeing, stop playing and seek appropriate support.

Set personal deposit, spending, or session limits where these tools are available.
Take regular breaks and avoid playing when tired, upset, or under the influence of alcohol or other substances.
Keep gambling separate from essential household spending and financial commitments.
Use account closure, time-out, or self-exclusion options if you need a break.
Seek independent help if you are concerned about your gambling.

These Betting Rules are general information and may be supplemented by rules shown for a particular game, promotion, payment method, or account feature. If there is an inconsistency, the more specific applicable terms may apply. Tsars Casino may update these rules from time to time. You should review the current version before playing, especially after receiving a notice of change.