Contact Tsars Casino

Need help with Tsars Casino? Contact our support team at support@tsars-casino.click for assistance with your account, payments, website access or responsible gambling options. Please provide enough information for the team to understand your request and respond as efficiently as possible.

Tsars Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (No. ALSI-202503021-FI1), and a Curaçao Gaming licence (No. 8048/JAZ2015-046).

How to get in touch

For assistance by email, write to support@tsars-casino.click. Support can help explain general account processes and direct your question to the appropriate team. Replies are usually sent within 24 hours, although response times may vary depending on the nature and volume of enquiries.

To help us review your request faster, include the following where relevant:

The email address or username linked to your account.
A short, clear description of the issue or question.
Relevant dates, transaction details or error messages, without sharing your password.
Screenshots if they help show the problem.

What support can help with

You can contact Tsars Casino support about matters including:

Account access and verification questions.
Deposit and withdrawal enquiries.
Bonus terms or promotion questions.
Technical problems affecting the website or your account.
Responsible gambling requests, including help with available account controls.

For your security, never send your password, full payment card details or other sensitive login information by email. If your request concerns responsible gambling, please state this clearly so it can be handled appropriately.